Returns & Exchanges

At LightCo, we want your home to shine in its best light, which is why we offer a 30-day return policy on all lighting fixtures and home accessories. If your purchase isn't the perfect fit, we are here to help you find a brighter solution or provide a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.

2

Prepare the Package

Carefully repack your items in their original packaging, including all mounting hardware and manuals, to ensure the fixture is protected during transit.

3

Label and Ship

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team inspects the returned items for quality assurance, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing