Frequently Asked Questions

Everything you need to know about illuminating your home with LightCo.

What is the average shipping time for light fixtures?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while express options are available at checkout for faster delivery.

Do your products come with a warranty?

Yes, all LightCo fixtures include a 2-year limited warranty covering manufacturing defects and electrical components to ensure your home stays bright.

What is your return policy for fragile items?

We offer a 30-day return policy. If your item arrives damaged or broken, please contact our support team within 48 hours of delivery with photos for a free replacement.

Are your light fixtures compatible with smart home systems?

Many of our LED fixtures and chandeliers are compatible with smart dimmers and home automation systems. Please check the 'Specifications' section on individual product pages for details.

Do you offer professional installation services?

While we do not provide direct installation, all products come with detailed mounting instructions. We recommend hiring a licensed electrician for all hardwired ceiling and wall installations.

Are light bulbs included with my purchase?

To allow for personal preference in color temperature, bulbs are usually sold separately unless the product features an integrated LED module.